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LAN connection through Google WiFi

Novice
1 of 1

Hello,

 

I am having trouble with my Swiss TV box when connected directly to a Google WiFi access point via network cable. The box is online, I can go to settings and see an IP address, system uptime, etc and even scroll through the TV guide which shows the correct current listings. However, when I select a channel it says “No TV signal is detected”. 

 

I have a second TV box wired directly to the Swisscom Internet box 2 which is working completely fine but has the same issue if I connect through a Google WiFi access point. The WiFi mesh is working and is not generating any issues for me asides from this. Any ideas on how to resolve?

 

Thanks