cancel
Showing results for 
Search instead for 
Did you mean: 
SOLVED
  • The questioner has marked this post as solved.

I pressed "Watch" by mistake when looking for a film to watch on VoD - How can I cancel this?

Novice CjM
Novice
1 of 4

I pressed "Watch" by mistake when looking for a film to watch on VoD - I meant to press "Trailer" and stopped after a few seconds -  Is there a way I can cancel this so I am not charged for a film I did not watch ?

 

Thanks

MOST HELPFUL ANSWER

Accepted Solutions
Community Manager
2 of 4

Hello @CjM

 

Let me know the concern number and the name of the film by private message, I will be able to refund you 😉

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!
3 Comments
Community Manager
2 of 4

Hello @CjM

 

Let me know the concern number and the name of the film by private message, I will be able to refund you 😉

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!
Novice CjM
Novice
3 of 4
Hallo - vielen Dank für Ihre Hilfe.

Der Film heisst 451 Fahrenheit – Sie sollten sehen können das dieser nicht angeschaut wurde.

Beste Grüsse, Calvert Marshall
Community Manager
4 of 4

Hi @CjM

 

Click on my name and then on the blue button "Send a message"  to provide your landline or customer number.

 

I'm a French speaker by the way 😊

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!