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SOLVED
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Change channels in Reply Guide

New Member
1 of 5

Hi all, we have used  Reply Guide a lot and there used to be channels in English there. Bow something has changed and only suggestions for reply we see are in German.. any idea how to change it back to English TV channels?

 

Thanks!

MOST HELPFUL ANSWER

Accepted Solutions
Community Manager
4 of 5

Hello @Plucie @vegas

 

As you may have noticed, the problem has been solved recently.

 

Your Replay Guide might display only English contents again 👍

Un like fait toujours plaisir ;) Une réponse t'a aidé? -> ✅ Accepte-la comme solution!
4 Comments
Contributor
2 of 5

I have exactly the same issue! Its very annoying. 

Community Manager
3 of 5

Hello @Plucie @vegas

 

This is a known issue. Our technicians are working to resolve the solution as quickly as possible. Unfortunately, we don't  have a resolution date to communicate you.

 

In the meantime, here is the alternative solution to work around this problem: select the additional language English (or any other desired language), in the general settings of the TV-Box:

 

 

 

Sorry for the inconvenience and have a nice afternoon,

 

 

Un like fait toujours plaisir ;) Une réponse t'a aidé? -> ✅ Accepte-la comme solution!
Community Manager
4 of 5

Hello @Plucie @vegas

 

As you may have noticed, the problem has been solved recently.

 

Your Replay Guide might display only English contents again 👍

Un like fait toujours plaisir ;) Une réponse t'a aidé? -> ✅ Accepte-la comme solution!
Contributor
5 of 5

Thanks Leyla, yes it is fixed. Thank you for your help.