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Switch from tv-box to smart tv app

Scheuntippio82
Level 1
1 of 2

Hello,

 

I would like to switch from my tv box to the tv app on my smart tv - without paying 5 CHF per month for an extra tv. How do I deactivate my tv box, so that it is no longer linked to my blue tv L subscription? Currently, if I try to active the tv app, it requires me to active the multiroom option. Simply unplug the tv box and wait?

 

Thank you!

ACCEPTED SOLUTION 1

Accepted Solutions
Black Mamba
Level 1
2 of 2

@Scheuntippio82 

 

thanks for the contribution

 

> ... I would like to switch from my TV-Box to the TV app on my Smart TV  ...

 

It is not possible to subtract the main TV Box and only use the blue TV app on your Smart TV, with an inOne Home package.

 

If you have an inOne Home subscription, you cannot only use the blue TV app instead of the main TV Box. To use only the blue TV application, a blue TV Air package will be more suitable.

 

Summary:

it is not possible to use the blue TV app instead of the TV-Box.

This can only be done by paying an additional 5.- per month.

 

You will find more info here:

 

blue TV on other TVs

Enjoy blue TV on all your TVs. On smart TVs with the blue smart TV app. Or with the Swisscom Box on all TVs for the best blue TV experience.

Swisscom blue TV on smart TVs and other TVs | Swisscom

 

blue TV on your devices

Lots of content, lots of functions: with the blue TV package, enjoy everything the Swisscom Box has to offer plus lots of features on your smart TV, tablet, smartphone and laptop.

 

in case of doubt, do not hesitate to contact the Swisscom Hotline directly

Residential customers: contact us via call, chat, text | Swisscom

1 Comment 1
Black Mamba
Level 1
2 of 2

@Scheuntippio82 

 

thanks for the contribution

 

> ... I would like to switch from my TV-Box to the TV app on my Smart TV  ...

 

It is not possible to subtract the main TV Box and only use the blue TV app on your Smart TV, with an inOne Home package.

 

If you have an inOne Home subscription, you cannot only use the blue TV app instead of the main TV Box. To use only the blue TV application, a blue TV Air package will be more suitable.

 

Summary:

it is not possible to use the blue TV app instead of the TV-Box.

This can only be done by paying an additional 5.- per month.

 

You will find more info here:

 

blue TV on other TVs

Enjoy blue TV on all your TVs. On smart TVs with the blue smart TV app. Or with the Swisscom Box on all TVs for the best blue TV experience.

Swisscom blue TV on smart TVs and other TVs | Swisscom

 

blue TV on your devices

Lots of content, lots of functions: with the blue TV package, enjoy everything the Swisscom Box has to offer plus lots of features on your smart TV, tablet, smartphone and laptop.

 

in case of doubt, do not hesitate to contact the Swisscom Hotline directly

Residential customers: contact us via call, chat, text | Swisscom

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