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Operating system updates on mobile devices

Operating system updates on mobile devices


Article updated 27. January 2020


When and how are operating system updates received for mobile phones? This is where you will find details about updates.


The device manufacturers decide when to launch new operating system updates (such as iOS 13 for iPhone or Pie for Samsung) in the different countries. Swisscom receives new software as soon as it is released in Switzerland. Swisscom ensures that its services, such as Advanced Communication, HD Voice, PWLAN, Swisscom TV, Bluewin mail or national emergency numbers, are working before forwarding software updates to customer devices. Once this has been done, the updates will be available on devices bought from Swisscom. This usually takes one to two weeks.


More information from the device manufacturer

For the most up-to-date information about operating systems and updates, contact the device manufacturer directly. Alternatively, have a look at blogs and forums. On most mobiles, you can also check the settings to find out whether the latest software version has been installed.

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Updating your smartphone's operating system when notified to do so helps patch security gaps and improve your device’s overall performance. However, there are steps to take beforehand to protect your device and any photos or other personal files that are stored on it.