Follow these tips for perfect Swisscom TV Air service
To enjoy Swisscom TV Air with perfect picture and sound quality, you need a current operating system on your computer, high-speed Internet access for your smartphone, and the latest version of the Swisscom TV Air app on your smartphone. Read on to find out about other technical requirements.
Does the picture on your TV air judder? Or maybe it’s not working at all? We have a few tips for you.
Watching Swisscom TV on the computer
Please ensure that your computer/Mac has a minimum RAM capacity of 4 GBs.
Windows 7, 8.1 or 10 is recommended for your computer, or OS X 10.11 (El Capitan) for your Mac.
It doesn't matter what browser you use, as long as you’re using the latest version. However, Firefox is recommended for pay-per-view or encrypted content.
Your Internet connection needs a minimum download speed of 0.5 Mbit/s to ensure optimum transmission of images and sound.
For video on demand (VoD), cookie settings must not be higher than “medium”. Content that has been rented or bought will not play if cookies are set to “high” or “Block all cookies”.