The boom of an exploding car, loud screams during a fight in Game of Thrones: with optimal sound quality, blue TV or Netflix content can be twice as exciting. Is stereo or surround sound better for this? Follow these tips to customise your audio settings.
Optimal sound quality builds the tension and thrill: pairing the TV remote control with your blue TV ensures the best sound settings and is more user friendly, as you only need one remote control.
Would you like to change your audio settings? The easiest way is to press the Option button on the blue TV remote control while watching live TV and select Audio. Or you can press the Home button, go into the settings (cogwheel) and select Audio/Sound under Video and Audio (or General Settings in the older TV-Box from Swisscom).
Playing sound through the TV
If the sound is played through your TV and your TV supports Dolby Audio, we recommend choosing the Surround Sound setting, as this will give you the best audio experience.
Once Surround Sound is activated, you will only be able to change the volume on the TV and no longer via the TV-Box from Swisscom. However, if you connect the blue TV remote control to your TV in the settings, you can use it to control your TV and the volume. You’re then connected.
Setting the sound for an audio system
If you have a home cinema or soundbar, tick the Surround Sound option in the settings. The Box will then transmit an unaltered, high quality audio signal to the external system. However, your TV or sound system may not support Surround Sound. In this case, change the setting to Stereo or Stereo TruVolume.
How does Stereo TruVolume work?
You can use Stereo TruVolume as an alternative to Stereo. This regulates volume differences between programmes and commercials or live TV and radio. However, you can only use Stereo TruVolume with the Swisscom Box and Swisscom Box 21. The option is offered on the TV-Box (UHD), but does not function on account of an older Android operating system. This sound mode is not available with the TV-Box (HD).
Connecting an audio system
If your sound system has HDMI ports, you can connect them to the TV-Box from Swisscom and blue TV.
A sound system without HDMI inputs can be connected to the TV-Box from Swisscom using a mini TOSLINK cable. Simply connect the cable to the blue TV audio port. Or use the optical output on the TV set if available. The audio system is therefore not only compatible with blue TV, but also with other sources, such as DVD players or games consoles. Then, as described above, select Surround Sound instead of Stereo in the Settings.
Do you have an analogue hi-fi system? This can be connected to the TV-Box using a 3.5 mm jack to RCA adapter cable. This audio adapter cable only supports stereo quality. We recommend using the analogue audio port for listening to the radio only as there can be image and sound delays when watching TV.
To use the Swisscom Box to listen to the radio over a smart speaker (SONOS for example), the smart speaker will need an HDMI, mini TOSLINK or analogue input. Unfortunately, smart speakers rarely come with these inputs and therefore cannot be connected to the Swisscom Box.
If you wish to listen to the radio with a smart speaker, we recommend using the radio service offered by your smart speaker provider.
Summary of the main points
Pair the TV remote with blue TV. This will ensure an optimum sound setting and a more user-friendly experience.
Use Surround Sound for the audio system.
TruVolume is available on the Swisscom Box; TV-Box (UHD) to follow.
Connect the audio system via HDMI or using a mini TOSLINK cable.
Smart speakers also rarely have the required inputs for connection to blue TV.
Do you have any other tips on improving the blue TV sound or questions? We look forward to your comments.