Audio settings on Swisscom TV: useful tips

Audio settings on Swisscom TV: useful tips

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The boom of an exploding car, loud screams during a fight in Game of Thrones: with optimal sound quality, Swisscom TV or Netflix content can be twice as exciting. Is stereo or surround sound better for this? Follow these tips to customise your audio settings.


Optimal sound quality builds the tension and thrill: pairing the TV remote control with your Swisscom TV ensures the best sound settings and is more user friendly, as you only need one remote control.

Would you like to change your audio settings? The easiest way is to press the Option button on the Swisscom TV remote control while watching live TV and select Audio. Or you can press the Home button, go into the settings (cogwheel) and select Audio/Sound under Video and Audio (or General Settings in the older Swisscom TV-Box).


Playing sound through the TV

If the sound is played through your TV and your TV supports Dolby Audio, we recommend choosing the Surround Sound setting, as this will give you the best audio experience.

Once Surround Sound is activated, you will only be able to change the volume on the TV and no longer via the Swisscom TV-Box. However, if you connect the Swisscom TV remote control to your TV in the settings, you can use it to control your TV and the volume. You’re then connected.


Setting the sound for an audio system

If you have a home cinema or soundbar, tick the Surround Sound option in the settings. The Box will then transmit an unaltered, high quality audio signal to the external system. However, your TV or sound system may not support Surround Sound. In this case, change the setting to Stereo or Stereo TruVolume.


How does Stereo TruVolume work?

You can use Stereo TruVolume as an alternative to Stereo. This regulates volume differences between programmes and commercials or live TV and radio. You can use Stereo TruVolume if you already have the new Swisscom Box. The function should also soon work again on the TV-Box (UHD). Swisscom is currently working on resolving the issue. This sound mode is not available with the TV-Box (HD).


Connecting an audio system

If your sound system has HDMI ports, you can connect them to the Swisscom TV-Box and TV.


A sound system without HDMI inputs can be connected to the Swisscom TV-Box using a mini TOSLINK cable. Simply connect the cable to the Swisscom TV audio port. Or use the optical output on the TV set if available. The audio system is therefore not only compatible with Swisscom TV, but also with other sources, such as DVD players or games consoles. Then, as described above, select Surround Sound instead of Stereo in the Settings.


Do you have an analogue hi-fi system? This can be connected to the TV-Box using a 3.5 mm jack to RCA adapter cable. This audio adapter cable only supports stereo quality. We recommend using the analogue audio port for listening to the radio only as there can be image and sound delays when watching TV.



Summary of the main points

  • Pair the TV remote with Swisscom TV. This will ensure an optimum sound setting and a more user-friendly experience.
  • Use Surround Sound for the audio system.
  • TruVolume is available on the Swisscom Box; TV-Box (UHD) to follow.
  • Connect the audio system via HDMI or using a mini TOSLINK cable.


Do you have any other tips on improving the Swisscom TV sound or questions? We look forward to your comments.

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