The app refuses to play saying I am abroad when I am definitely still in Switzerland Can you tell me how to resolve this please
Are you now able to watch TV Air? If not, could you please restart your device?
Let me know
Restarted, changed Internet source, reinstalled.
Sometimes works, more often doesn't
If you live close to a border, make sure to select the carrier Swisscom manually in your device settings: https://bit.ly/2vKzgMn
Hope it helps
This happens in the middle of Switzerld, not just near the border. I have turned off roaming to check if I am on Swisscom and the Internet works fine. It even happens on Swisscom wifi
It is essentially unusabe. It can work and then 10 minutes later it stops and says I am abroad
I can forward your request to the technical support.
Please provide the concerned number by private message.
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