@Smartfonfan wrote:
Receive a private message with a tip to activate personalized functions. Fits, thank you!
Must have been removed with the last update. However, the “Continue watching/last used” function is still not there on TV Air. Does anyone have a tip?
wait and drink tea
@Smartfonfan wrote:
The feature is still not available on TV Air. I also sent an email to the Swisscom hotline, so far there has been radio silence.
Because the hotline is responsible for programming the app updates?
Received a call from the hotline this morning. Confirm receipt of the email. That lasted half an hour, interrupted by impossible music. Then the caller wanted to know exactly what the problem was. He would not understand the content of the email (comprehension of the text!). Finally he said he would pass it on and I would then be called.
Half an hour later, finally someone competent was on the line. He immediately knew what was going on, but couldn’t find an explanation for the sudden lack of the “continue watching” function. I had to insist that he promise to forward the email to the developers of TV Air.
I’m just amazed.
- Solutionselected by Smartfonfan
@Smartfonfan wrote:
Just received a call from Swisscom, a “competent” gentleman with a Graubünden accent. Statement: the function is coming back, is in progress. Bravo Swisscom, this time the request was handled top notch.
It’s also possible without snarky, prepubescent comments on this board.
Aha:
@Doc wrote:
wait and drink tea
It’s not as if the topic hasn’t already been discussed enough in the forum.
TV AIR is currently poor, it will get better again.
you could have gotten better information yourself.