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Wlanbox do not pair with Internetbox2

1 of 3

My Wlan boxes wpair and work with trouter via cable but do not connect via wlan 2.2 or 5 ghz. i tries everything pairing resetting etc, they just not connect to router. and have a permanent red light

I gues the 5 ghz port is samaged nothing connects to it

 

 

2 Comments
Swisscom
2 of 3

Hi @Thoscheimmo45 

 

Your Router is affected by a problem called "bad capacitor". 

The 5Ghz Antenna does not send properly. 

 

I will send you a new one. It should arrive tomorrow.

Let me know if thats OK for you?

 

Regards

FabioG

Ich bin Swisscom Mitarbeiter und arbeite im 2nd Lvl Bereich für Internet, TV und VoIP
Community Manager
3 of 3

Hello @Thoscheimmo45

 

Is your connection running again smoothly following the router exchange?

 

Thank you

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