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TV box saying no signal on channel when put behind firewall/router still

Biewiochau23
Level 1
1 of 6

Hi @Tux0ne 

 

I read your support notes about similar problems but despite below configuration still have the issue “TV box saying no signal on channel when put behind firewall/router”

 

The current set-up is the following

 

Devices : Swisscom  router Internet-Box 3 (IB) -> USG -> Unify Switch -> Unify Access Points  

 

IB (set-up)

 -------------

192.168.100.1 and subnet mask 255.255.255.0

Activated DHCP range (192.168.100.101 to 192.168.100.220) 

Activated DMZ for device and linked to Firewall-Unify

 

USG (set-up)

 -------------

USG 192.168.1.1

USG, connect to IB 1 gbps LAN port

 

UniFi network (set up)

-------------

Enabled IGMP Snooping 

Enabled Multicast Enhancement (IGMPv3)

Enable Multicast DNS” set to ON

 

Blue-TV set is connected by network cable to a switch

 

Can you please advise what is missing? Thank you very much in advance for your comments

Edited
5 Comments 5
Black Mamba
Level 1
2 of 6

@Biewiochau23 

 

to get an answer contact TuxOne directly by private message

Informationen zu Tux0ne | Swisscom Community

 

Biewiochau23
Level 1
3 of 6

Hi @Black Mamba 

 

As @Tux0ne is not replying, can you please may be comment my request? I will highly appreciate

 

Regards

Black Mamba
Level 1
4 of 6

@Biewiochau23 

 

you must post the same question on the Community in German

there are more expert users able to answer

Silversmith
Level 1
5 of 6

Hello community

 

I am a new user recently arrived from North America.

 

I am trying to install my home network per this thread (TV box behind Google wifi router in this case) and seeing same issues.

 

Can someone share instructions to allow this config to work?

 

Unfortunately I dont speak German (yet) but would be able to converse in English or French

 

thanks!

Black Mamba
Level 1
6 of 6
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