TV box saying no signal on channel when put behind firewall/router still

Biewiochau23 · ‎21.01.2021

I read your support notes about similar problems but despite below configuration still have the issue “TV box saying no signal on channel when put behind firewall/router”

The current set-up is the following

Devices : Swisscom router Internet-Box 3 (IB) -> USG -> Unify Switch -> Unify Access Points

IB (set-up)

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192.168.100.1 and subnet mask 255.255.255.0

Activated DHCP range (192.168.100.101 to 192.168.100.220)

Activated DMZ for device and linked to Firewall-Unify

USG (set-up)

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USG 192.168.1.1

USG, connect to IB 1 gbps LAN port

UniFi network (set up)

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Enabled IGMP Snooping

Enabled Multicast Enhancement (IGMPv3)

Enable Multicast DNS” set to ON

Blue-TV set is connected by network cable to a switch

Can you please advise what is missing? Thank you very much in advance for your comments

Black Mamba · ‎22.01.2021

@Biewiochau23

to get an answer contact TuxOne directly by private message

Informationen zu Tux0ne | Swisscom Community

Biewiochau23 · ‎22.01.2021

Hi @Black Mamba

As @Tux0ne is not replying, can you please may be comment my request? I will highly appreciate

Regards

Black Mamba · ‎23.01.2021

@Biewiochau23

you must post the same question on the Community in German

there are more expert users able to answer