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SOLVED
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Cannot transfer files larger than 4 GB to NAS

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Level 2
1 of 13

I have a HDD connected to the INTERNEX BOX 2 via USB3.0 port and Central Storage is active.

There is no problem in the functioning of the NAS. The drive is shared.

However, if I try to transfer data larger than 4GB either from PC or another drive which is also part of the NAS; it fails with error the moment it reaches 4 GB of transfer.

On Windows, it gives "Error 0x8007003B: An Unexpected Network Error Occurred" and similar problems on Linux.

I tried different ways and different transfer protocols but the result is the same.

INTERNEX BOX 2 is on latest firmware and all settings seem in order.

MOST HELPFUL ANSWER

Accepted Solutions
Highlighted
Super User
12 of 13

CPU Usage of IB3 was max 9%.

 

File was copied without any problems.

 

Test was done from windows 10 1909 client.

 

Doing the same wifi MacOS (latest) on WIFI (still IB3, no repeater)

 

MacOS Result for a 5 GB File (via Wifi) --> about 7 minutes --> about 12MB/s

 

So in summary:

  • file copy did work very fine in my case
  • Mac / Windows, fine
  • Ethernet / Wifi fine
  • Speed was not so good, but could be my sandisk usb stick 

 

 

Edited
12 Comments
Highlighted
Super User
2 of 13

Most transfers have a maximum size that can be transferred per file. This can not be changed because the Internet Box is a closed ecosystem.

 

But otherwise have a look at this tutorial: https://www.ionos.com/digitalguide/server/configuration/raspberry-pi-nas/

Gruess, Cordial salids, Cordialement, Cordiali saluti
Dominik

#stayathome
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Level 2
3 of 13

is the disk FAT32 formatted? 

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Level 2
4 of 13

No it is NTFS formatted. If connect it directly to the PC I can store large files without a problem. It is not about the drive, it is about Internet Box not supporting such large transfers over the network. A firmware or OS update would be welcomed 

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Level 2
5 of 13

Would IB3 bring any solution to this limitation? 

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Super User
6 of 13

I dont think so, because this is not a bug its a security feature.

 

If you transfer a higher amount of data per file, it is possible that it is going to be corrupt.

The default limitation for SMB Services ist mostly 250MB to 2 GB. Swisscom used 4GB to make it easier.

 

If you dont want a Limitation -> then use a own Samba Server. Its Easy and if you want you can create a Cloud with this too: then you have access from everywhere.

Gruess, Cordial salids, Cordialement, Cordiali saluti
Dominik

#stayathome
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Super User
7 of 13

@DomiP 

Did you test a large file?

Otherwise if you want @symbolic  I could test. I have an IB3

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Super User
8 of 13

@suisse i havent tested it yet.

 

If you could it would be great! 

Gruess, Cordial salids, Cordialement, Cordiali saluti
Dominik

#stayathome
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Super User
9 of 13

Ok, just formated a 64 Gb stick with exfat and will test to copy a large file to the NAS.

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Level 2
10 of 13

Great! Thank you. Let's see the result. 

In fact, could you also check the speed of transfer? That could potentially  answer other question as well

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Super User
11 of 13

Sandisk 64 Gb stick, formated to NTFS directly from the ib3 GUI.

 

testing right now with a 5 GB ISO file....

 

It's copying at about 55 MB/s... directly connected through 1GB ethernet cable.

Update:

 

after 50% of the copy progress, speed has dropped to about 20 MB/s

Highlighted
Super User
12 of 13

CPU Usage of IB3 was max 9%.

 

File was copied without any problems.

 

Test was done from windows 10 1909 client.

 

Doing the same wifi MacOS (latest) on WIFI (still IB3, no repeater)

 

MacOS Result for a 5 GB File (via Wifi) --> about 7 minutes --> about 12MB/s

 

So in summary:

  • file copy did work very fine in my case
  • Mac / Windows, fine
  • Ethernet / Wifi fine
  • Speed was not so good, but could be my sandisk usb stick 

 

 

Edited
Highlighted
Level 2
13 of 13

Thank you @suisse

It is good to know that IB3 has addressed the issue 👍🏻

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