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Why I cannot change my password?

Chichegraup60
Level 2
1 of 4

What is happening right now? This is absolutely not great service, I can't even reach support!

ACCEPTED SOLUTION 1

Accepted Solutions
Chichegraup60
Level 2
3 of 4

Bad Firefox support. On Chrome everything is working.

3 Comments 3
Gaeilgeoir
Level 2
2 of 4

@Chichegraup60 Which password do you want to change and how did you try it? 

 

The MySwisscom password can be changed here, and it works properly 

 

https://www.swisscom.ch/en/residential/help/data-and-bills/the-swisscom-login.html

 

Gaeilgeoir_0-1652380450402.png

the same password page you find also in MySwisscom under "profile" and then  under "Swisscom Login & password"

(password for MySwisscom, Bluewin webmail, TV related topic, this community, it all the same).

Gaeilgeoir_2-1652380799699.png

For an external e-mail client you need another one, this can be changed here:

https://www.swisscom.ch/internet/online/app/Password?mode=mail_change&backlink=%2Finternet%2Fonline%...

 

 

Ma olaim an t-airgead is ma bhronnaim an t-or
O caide sin do'n te sin nach mbaineann sin do
Edited
Chichegraup60
Level 2
3 of 4

Bad Firefox support. On Chrome everything is working.

Gaeilgeoir
Level 2
4 of 4

@Chichegraup60 Indeed strange but at the end you could change it. 

Ma olaim an t-airgead is ma bhronnaim an t-or
O caide sin do'n te sin nach mbaineann sin do
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