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Unblocking my phone

Kaldottio64
Level 4
1 of 3

Hello,

My phone number was blocked because it said I had unpaid bills but now it says all bills are paid but my phone is still blocked. What can I do?

ACCEPTED SOLUTION 1

Accepted Solutions
Gaeilgeoir
Level 4
2 of 3

@Kaldottio64 I would say the best is to call the hotline 0800 800 800, they will help you.

Ma olaim an t-airgead is ma bhronnaim an t-or
O caide sin do'n te sin nach mbaineann sin do
2 Comments 2
Gaeilgeoir
Level 4
2 of 3

@Kaldottio64 I would say the best is to call the hotline 0800 800 800, they will help you.

Ma olaim an t-airgead is ma bhronnaim an t-or
O caide sin do'n te sin nach mbaineann sin do
DomiP
Level 4
3 of 3

Please take note, that the blocking process will be cancelled at the End of the Month. 

This happened once to my Sister as she bought a new Phone via Swisscom and Paid it directly by cash.

 

If your account is still blocked and the Hotline cannot help anymore, visit a Swisscom-Shop or call the Hotline again (keep some pressure ;-))

Gruess, Cordial salids, Cordialement, Cordiali Saluti, Cheers!
Dominik

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