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I’m stranded abroad because no flights available. Advice please on how to credit m6 account?

Kauwathat64
Level 1
1 of 3

A friend has offered to pay my bills via the Post Office but I would like to find a better solution.  Please explain how I could transfer funds to my Swisscom account from my UBS account.  Many thanks WL Hogg

ACCEPTED SOLUTIONS 2

Accepted Solutions
DomiP
Level 1
2 of 3

Hi @Kauwathat64 ,

 

I am very sorry that you are stranded abroad. I hope you are doing well.

 

If you have a E-Banking-Contract at UBS you are able to send the Money directly to Swisscom using a digital Copy of the Bill (you find this inside the Customer Center at https://swisscom.ch/myswisscom) or you'll find these Informations also inside the Customercenter to Copy-and-Paste.

 

If you do no have any Bills or no access to these, please do not hesitate to contact Swisscom Helpdesk - that would be a good option - maybe they can also let you pay the bills later if necessary: Bills & payment: Pay – Residential customers: contact us via call, chat, text | Swisscom

 

Have a good time and stay safe!

Gruess, Cordial salids, Cordialement, Cordiali Saluti, Cheers!
Dominik

LeylaG
Level 1
3 of 3

Hello @Kauwathat64

 

As informed by @DomiP, while abroad, you have the possibility to pay your invoices by e-Banking if you activated it prior your departure.

 

Another possibility is to settle your invoices by credit card directly from your My Swisscom Account https://bit.ly/3c2sAcZ

 

Hope it helps!

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!
A like always brings a smile 😄 Don't forget to accept helpful solutions
2 Comments 2
DomiP
Level 1
2 of 3

Hi @Kauwathat64 ,

 

I am very sorry that you are stranded abroad. I hope you are doing well.

 

If you have a E-Banking-Contract at UBS you are able to send the Money directly to Swisscom using a digital Copy of the Bill (you find this inside the Customer Center at https://swisscom.ch/myswisscom) or you'll find these Informations also inside the Customercenter to Copy-and-Paste.

 

If you do no have any Bills or no access to these, please do not hesitate to contact Swisscom Helpdesk - that would be a good option - maybe they can also let you pay the bills later if necessary: Bills & payment: Pay – Residential customers: contact us via call, chat, text | Swisscom

 

Have a good time and stay safe!

Gruess, Cordial salids, Cordialement, Cordiali Saluti, Cheers!
Dominik

LeylaG
Level 1
3 of 3

Hello @Kauwathat64

 

As informed by @DomiP, while abroad, you have the possibility to pay your invoices by e-Banking if you activated it prior your departure.

 

Another possibility is to settle your invoices by credit card directly from your My Swisscom Account https://bit.ly/3c2sAcZ

 

Hope it helps!

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!
A like always brings a smile 😄 Don't forget to accept helpful solutions
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