How to delete MySwisscom account?

[Kehicha89]

Dear Sir/Madam,

I left Switzerland and I don't want to have account in MySwisscom, how can I delete it?

Thank you!

[Gaeilgeoir]

@Kehicha89 YOu can click here:

https://www.swisscom.ch/en/residential/help/contact.html

There you find the cancellation field:

and there, "moving to another country":

[Kehicha89]

I cancelled my contract already, I want to delete account.

[Gaeilgeoir · Accepted solution]

@Kehicha89 Then. please call the Hotline, within CH 0800 800 800, from abroad +41 62 286 12 12. They can delete your account.

[Kehicha89]

Thank you for your answer, but I am not planning to pay for international call to delete account in service that I am not using. I will just mark it as spam in my mailbox and redirect all messages to trash.

[Gaeilgeoir]

@LeylaG can you help?

[LeylaG]

Hello @Kehicha89 @Gaeilgeoir 

Thank you for your message. 

I have the possibility to delete your Swisscom login to access to your MySwisscom account.

Let me know if I can do it.

Leyla

[Gaeilgeoir]

Hello @LeylaG 

it is @Kehicha89, who wants to have deleted his/her account. Please do not delete my account 🙏🙏🤪🤣.

[DeanZ]

Hi @Kehicha89

Were you able to resolve your issue in any other way? If not, please send me your details such as customer number, full name of the My Swisscom account and the username via private message. Afterwards I will gladly take care of it.

Greetings

DeanZ