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SOLVED
  • The questioner has marked this post as solved.

ASAP: I don't need a "Swisscom blue TV S"

Jijithau63
Level 1
1 of 3

Hello,

my bill is suddenly much bigger because of the "Swisscom blue TV S". I don't even have a TV so please remove me ASAP from that list.

ACCEPTED SOLUTIONS 2

Accepted Solutions
Gaeilgeoir
Level 1
2 of 3

@Jijithau63 This is "customers help customers" community, We as customers like you, have no access to your personal data or bills. To resolve this please contact the hotline 0800 800 800

or get into contact via: 

 

https://www.swisscom.ch/en/residential/help/contact.html#rechnungen-und-bezahlen/bezahlen

 

Gaeilgeoir_0-1623682106631.png

 

Ma olaim an t-airgead is ma bhronnaim an t-or
O caide sin do'n te sin nach mbaineann sin do
LeylaG
Level 1
3 of 3

Hello @Jijithau63

 

You can remove the Swisscom blue TV option from your inOne home package directly on your My Swisscom Account.

Simply click on the TV option > Adjust product > select "Without TV"

 

Regarding the bill, you can contact us via our different channels https://bit.ly/35qPJFb as mentionned by @Gaeilgeoir

 

Have a nice afternoon

 

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!
A like always brings a smile 😄 Don't forget to accept helpful solutions
2 Comments 2
Gaeilgeoir
Level 1
2 of 3

@Jijithau63 This is "customers help customers" community, We as customers like you, have no access to your personal data or bills. To resolve this please contact the hotline 0800 800 800

or get into contact via: 

 

https://www.swisscom.ch/en/residential/help/contact.html#rechnungen-und-bezahlen/bezahlen

 

Gaeilgeoir_0-1623682106631.png

 

Ma olaim an t-airgead is ma bhronnaim an t-or
O caide sin do'n te sin nach mbaineann sin do
LeylaG
Level 1
3 of 3

Hello @Jijithau63

 

You can remove the Swisscom blue TV option from your inOne home package directly on your My Swisscom Account.

Simply click on the TV option > Adjust product > select "Without TV"

 

Regarding the bill, you can contact us via our different channels https://bit.ly/35qPJFb as mentionned by @Gaeilgeoir

 

Have a nice afternoon

 

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!
A like always brings a smile 😄 Don't forget to accept helpful solutions
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