I never received my deposit after 12 months of having service. My contract began in 2015.
What is the address that I can write for the return of my deposit.
for any administrative request, contact the Swisscom Hotline directly
Select your request and contact Swisscom by hotline, chat or text message.
Have you been able to contact our assistance regarding the return of your deposit?
Let us know if we can help you further.
Have a nice day
Yes, I have spoken with them. They claim that I should have gotten my deposit back after a year, but I didn't and they don't have any traces of the deposit in their system 😕
Thank you for your feedback and sorry to hear you got this reply.
Just to let you know, I forwarded your issue to our finance department in order for them to investigate further.
You will be informed shortly.
Have a good day
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