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Novice
1 of 5

I would like to change my mobile number on the Swisscom Community website

4 Comments
Expert
2 of 5

Do you want to change something in the customer center or in the community?

 

Is the contract displayed in the customer center a mobile phone contract?
Do you want to change this number or just the contact telephone number?

 

In both cases, I suggest that you report this directly to Swisscom. Then you can be sure that the number is stored correctly.

But if you mean the Swisscom Community, you cannot store a telephone number at all. For the login you have to make settings in the customer center.

Viele Wege führen zum Ziel - wenn dir meine Antwort gefällt, drück doch auf den Daumen - wenn sie dein Problem gelöst hat, drück auf das Häckchen.

https://herbertvonkaramalz.github.io
Novice
3 of 5

have two mobiles, I would like to put the other number in order to open my bills with the code. 

Expert
4 of 5

More details here: https://www.swisscom.ch/en/residential/help/data-and-bills/the-swisscom-login.html#Change_user_name_...

Viele Wege führen zum Ziel - wenn dir meine Antwort gefällt, drück doch auf den Daumen - wenn sie dein Problem gelöst hat, drück auf das Häckchen.

https://herbertvonkaramalz.github.io
Highlighted
Community Manager
5 of 5

Hello @dpetringa 

 

I am not sure to understand what you want to do here, but I noticed that you have several Swisscom login.

 

One though gathers your 2 mobiles subscriptions and your inOne home.

 

If you cannot remember it, please call our assistance. We will help you out after an identity check.

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