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stolen phone need new sim card

1 of 2

hi,

my phone was stolen and I would like to order a new sim card (with my same phone number) to pick up either at the ibis budget hotel in Winterthur or the Swisscom shop in Winterthur on monday morning 3rd of April.

also I would like to know the price of a new iphone 5s or 6?

thank you,

Aline

MOST HELPFUL ANSWER

Accepted Solutions
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Community Manager
2 of 2

Hello @alinecrouquet

Sorry to learn your phone has been stolen.

Regarding to your file, I noticed that you got a new SIM card yesterday :)

The Swisscom Community is a place where customers help each other. In the future, if you don't find here the assistance you need, please use our contact form. And remember you can order a new SIM card (and other features) directly in your Customer center.

Have a nice day,

Un like fait toujours plaisir ;) Une réponse t'a aidé? -> ✅ Accepte-la comme solution!
1 Comment
Highlighted
Community Manager
2 of 2

Hello @alinecrouquet

Sorry to learn your phone has been stolen.

Regarding to your file, I noticed that you got a new SIM card yesterday :)

The Swisscom Community is a place where customers help each other. In the future, if you don't find here the assistance you need, please use our contact form. And remember you can order a new SIM card (and other features) directly in your Customer center.

Have a nice day,

Un like fait toujours plaisir ;) Une réponse t'a aidé? -> ✅ Accepte-la comme solution!