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Tethering

Highlighted
Level 1
1 of 8

Hello,

 

testing USB tethering on my dual-sim Mi5s phone, it seems that I can not get it to work with the Swisscom SIM card here, whereas all works fine with the second SIM.

 

Connection to the internet on the phone itself, e.g. web browsing works fine.

 

Inserting the Swisscom SIM in my older Samsung Galaxy Alpha, the tethering works fine.

 

When comparing the APN settings on the two phones there are some tiny differences (proxy/port set/empty, authentification empty) , but I could not succeed to make it work. On the other hand: once the phone is able to access the internet, the APN should be ok, as far as I understand.

 

So currently I do not have an idea where to search and would be grateful for pointing me in the good direction.

 

Thanks and best regards, Dirk

7 Comments
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Level 1
2 of 8

... strangely, when roaming with the Swisscom SIM, tethering works too.

 

so the problem is only when connected to Swisscom. any idea? thanks!

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Community Manager
3 of 8

Hello @dgeppert

 

Please send me your full details and a phone number by private message in order to forward your request to the technical support.

 

Have a nice end of day,

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!
Highlighted
Level 1
4 of 8

Hello LeylaG, thanks for your reply. How to send you my details without posting them here in public?

Highlighted
Community Manager
5 of 8

Hello @dgeppert

 

I replied to your private message 😉

 

Have a good day,

 

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!
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Level 1
6 of 8

Hi LeylaG,

I've recently bougth a Swisscom SIM for my MI A2 mobile and I'm experiencing exactly the same problem with tethering.

Can you help me to find a way to solution?

 

Thanks

Highlighted
Level 1
7 of 8

I've recently bought a Swisscom SIM for my MI A2 dual SIM phone. When I switch data connection to that SIM I can access the internet via the mobile, but If I try to use the phone as an hotspot (tethering function) the connected devices cannot. Everything is working perfectly when using the other SIM (vodafone in roaming).

 

I've seen a similar post in April 2018 but no solution was there.

 

Thanks and regards

 

Gianluca

 

 

Highlighted
Community Manager
8 of 8

Hi @Gicos63

 

Are you still encountering the same issue ?

 

I can forward your request to our technical support, but cannot guarantee you a solution.

 

Let me know

 

 

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!
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