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Sony Xperia Z5 Compact: Back Button and Menu Button not working correctly

Level 1
1 of 2


I have a Sony Xperia Z5 Compact and my "Back Button" and Menu Button in the lower part of the screen are not working correctly. If I want to go back I have to turn the scren by 90 degrees (ladscape) and then i can hit the back button. But if i hold my smartphone the normal way (portrait) the buttons do not work.


Can somebody help?

Thank you and best regards,


1 Comment
Community Manager
2 of 2

Hello @Viking71


If you don't find any help here, try maybe on the Xperia Support Forum directly.


Good luck!

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