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SOLVED
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Pay the bill from abroad

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Level 1
1 of 3
I have to pay the bill but now I am staying in Japan.I cannot log in to pay the bill because I have to use OTP and I lost the sim card.Do you have any option to pay it?
Do you have a bank account?
Another question is that is there any charge for late payment?
Edited
MOST HELPFUL ANSWER

Accepted Solutions
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Super User
2 of 3

Hello,

please remove your Phone-Number from your Question by using the Settings-Icon and clicking "Edit".

 

In this special Situation, please write via WhatsApp to Swisscom. The Business-Number is 0800 800 800. I think, they will help you to get a clear and easy option.

 

 

Gruess, Cordial salids, Cordialement, Cordiali saluti
Dominik

#stayathome
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Community Manager
3 of 3

Hello @Theifostor39

 

You can find the bank details to pay from abroad on our website: https://bit.ly/2WD2ycw

 

If you have any further issue, we are also available by chat https://bit.ly/2UuFzgX

 

Hope it helps!

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!
2 Comments
Highlighted
Super User
2 of 3

Hello,

please remove your Phone-Number from your Question by using the Settings-Icon and clicking "Edit".

 

In this special Situation, please write via WhatsApp to Swisscom. The Business-Number is 0800 800 800. I think, they will help you to get a clear and easy option.

 

 

Gruess, Cordial salids, Cordialement, Cordiali saluti
Dominik

#stayathome
Highlighted
Community Manager
3 of 3

Hello @Theifostor39

 

You can find the bank details to pay from abroad on our website: https://bit.ly/2WD2ycw

 

If you have any further issue, we are also available by chat https://bit.ly/2UuFzgX

 

Hope it helps!

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!
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