please remove your Phone-Number from your Question by using the Settings-Icon and clicking "Edit".
In this special Situation, please write via WhatsApp to Swisscom. The Business-Number is 0800 800 800. I think, they will help you to get a clear and easy option.
You can find the bank details to pay from abroad on our website: https://bit.ly/2WD2ycw
If you have any further issue, we are also available by chat https://bit.ly/2UuFzgX
Hope it helps!
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