In principle, short numbers consist of three digits (which can be appended with one or two extra digits), the first of which is a 1 (format=1xx). These numbers are assigned to emergency call, rescue and breakdown services, safety information services, directory enquiries (format=18xy) and special services.
OFCOM is making available the first short numbers in the 116xyz format. These numbers are reserved, as in the rest of Europe, for free telephone services providing support and assistance to the population.
Use of a carrier selection code (CSC) allows subscribers to freely choose their provider for national or international calls whether automatically (preselection) or cal-by-call. CSCs are composed of 5 digits and are allocated by OFCOM to telecommunication services providers.
Short numbers (3-5 digits) allow users to access content services (generally fee-paying) via SMS (Short Message Service) and MMS (Multimedia Messaging System) services. These numbers are assigned by the telecommunication services providers directly to the content providers. Although SMS and MMS services are traditionally offered on mobile telephony networks, they are increasingly being offered on fixed telephony networks.
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Proceed as follows to switch on your COMBOX® using your telephone:
To divert to your COMBOX® if you don’t take the call: Enter the following key combination: *61 086 your phone number # (e.g. *610860441234567#) To divert to your COMBOX® if you are on a call: Enter the following key combination: *67 086 your phone number # (e.g. *670860441234567#) To divert all to calls to your COMBOX®: Enter the following key combination: *21 086 your phone number # (e.g. *210860441234567#)
Press the Call button.
Switching off your COMBOX®
Proceed as follows to switch off your COMBOX®:
Enter the respective key combination on your telephone: #21#, #61# or #67# – depending on which forwarding mode you want to switch off.
Press the Call button.
Wait for the deactivation confirmation and then hang up.
As well as using the Customer Center, you can also change the COMBOX® settings via your fixed network as follows:
Enter 086 for your COMBOX®, followed by your phone number (e.g. 086 044 123 45 67).
As soon as you are connected, press the 9 key, followed by the 0 key for other functions.
You then have the following options: see image for The most important key functions