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COMBOX - turning it off whilst abroad

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Level 1
1 of 3

Hello everyone,

 

I am currently overseas and have a prepaid Swisscom card.

 

How can I turn off the COMBOX mobile service? 

 

I keep getting calls that arent for me and then the caller leaves a message and my balance goes down!

 

Any help you can give would be appreciated.

 

Many thanks. 

 

MOST HELPFUL ANSWER

Accepted Solutions
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Community Manager
3 of 3

Hello @Thetaumma74

 

To disable your Combox simply enter ##004# and then press the call button.

 

You can do it via your Swisscom Cockpit too. Here is how to proceed https://bit.ly/397NMgk

 

You can find more information about the Combox on our website https://bit.ly/3abxRik and the full Combox guide at this link: http://bit.ly/2FlcAnb

 

Hope it helps!

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!
2 Comments
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Level 1
2 of 3

Anyone?

Highlighted
Community Manager
3 of 3

Hello @Thetaumma74

 

To disable your Combox simply enter ##004# and then press the call button.

 

You can do it via your Swisscom Cockpit too. Here is how to proceed https://bit.ly/397NMgk

 

You can find more information about the Combox on our website https://bit.ly/3abxRik and the full Combox guide at this link: http://bit.ly/2FlcAnb

 

Hope it helps!

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!
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