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Very Low download speed in Lausanne after 7pm

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New Member
1 of 3

So it has been 3 weeks now that I see VERY LOW download speed (i tested those speed with the integrated speedtest of the router.)

 

It gives me an average of 30-40 mbps download and 80--900 mbps upload (I have a 1gbps symmetrical fibre) 

 

Please fix it swisscom or I change to salt.

2 Comments
Community Manager
2 of 3

Hello @Sirae

 

According to your file, a ticket is open.

 

We sent you a new router and will contact you again to check if it improves the situation.

 

 

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!
New Member
3 of 3
Yes they sent it today gonna check it out tonight !

Sent from my toothbrush