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Slow Download Speeds in Binningen?

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Novice
1 of 6

For several weeks, my download speed has been very slow (20 or 30 Mbps instead of 60). Swisscom's website says there is no problem in Binningen. I tried the various proposed solutions, and none worked. 

 

I called Swisscom and they said they are doing cable work in the area. This is not on the problem area website. I have not heard back from Swisscom and do not know how long this will last. Has anybody else had such problems in the area?

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Community Manager
4 of 6

Hello @RNRN

 

Good news, I checked this with a specialist and your access speed has been increased. The maximum speed available on your line in now 60 mbit/s 🙂👍

Un like fait toujours plaisir ;) Une réponse t'a aidé? -> ✅ Accepte-la comme solution!
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Community Manager
2 of 6

Hello @RNRN

 

There is no known outage at 4102 Binningen. Usually an outage does not affect the Internet speed, but the whole connection is disrupted.

 

Is your connection wired or ​​​​​​wireless?

 

Un like fait toujours plaisir ;) Une réponse t'a aidé? -> ✅ Accepte-la comme solution!
Novice
3 of 6

It happens when a machine is both wirted and wireless. Technical support told me that they have been doing work and have had to slow the speeds.

Community Manager
4 of 6

Hello @RNRN

 

Good news, I checked this with a specialist and your access speed has been increased. The maximum speed available on your line in now 60 mbit/s 🙂👍

Un like fait toujours plaisir ;) Une réponse t'a aidé? -> ✅ Accepte-la comme solution!
Novice
5 of 6

Thank you for following up. It was slow yesterday morning, but last night and this morning it is back to normal.

 

Many thanks,

 

Richard

Community Manager
6 of 6

Cool, thanks for the feedback, enjoy!

Un like fait toujours plaisir ;) Une réponse t'a aidé? -> ✅ Accepte-la comme solution!