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No Internet connection

Greprinnio70
Level 2
1 of 3

Hï,

I stile have no internet conection over the SwissCom internet T-box when pluged in I see the T-box showing no internet and T-box shows a blinking red light

 

T-box S/N 3.2G182F0839239

Mac/id 13B044FAB440

 

I enclose the activation code as attachment Swisscom which I activated over my Huawei WiFi

 

Non ho connessione a Internet tramite la T-box Internet di SwissCom quando è collegata Vedo la T-box che non mostra Internet e la T-box mostra una luce rossa lampeggiante

Scatola a T S / N 3.2G182F0839239
Mac / ID 13B044FAB440

Allego il codice di attivazione Swisscom che ho attivato tramite il mio WiFi Huawei

 

Terence H.

6850 Mendrisio

Edited
2 Comments 2
Black Mamba
Level 2
2 of 3

@Greprinnio70 

 

IMPORTANT !!!

please delete personal data by editing the message

the forum being public they could be used for frandulous purposes

 

please specify which TV-Box model is installed

Swisscom Box IP2000

TV-Box UHD IP1400

TV-Box HD IP1200

 

in all cases you must first test a reboot / reset

of the various devices installed

to resolve the problem

 

LeylaG
Level 2
3 of 3

Hello @Greprinnio70

 

If you checked all the cables and tried to restart your Internet-Box, I kindly invite you to contact our technical support via our different channels.

 

You even have the possibility to ask for an immediate callback https://bit.ly/3uj7pOp

 

For security reason, I kindly invite you to correct your post and delete your personal details as this is a public forum.

 

Have a good day

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