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Evziz Camera non connecting to network

Wappeyau15
Level 2
1 of 4

I've bought a Wi-fii camera Evziz 3CA but the setup fails.

I've setup on the Internet Box2 a 2.4ghz Alan but the issue still there.

The Evziz support ask if port 80/554 is not restricted by the ISP.

Where can i check resp. setup this port?

thank you

ACCEPTED SOLUTION 1

Accepted Solutions
Wappeyau15
Level 2
3 of 4

Yes, they solved restarting all the system not only the app 😉

Support was faster than community, didn't expected that but at the end the result counts 🙂

Thank you and keep safe

3 Comments 3
LeylaG
Level 2
2 of 4

Hello @Wappeyau15

 

I noticed that you called our customer support.

 

As I understand it is now working after re-installing the app and the device connected to the WLAN.

 

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!
A like always brings a smile 😄 Don't forget to accept helpful solutions
Wappeyau15
Level 2
3 of 4

Yes, they solved restarting all the system not only the app 😉

Support was faster than community, didn't expected that but at the end the result counts 🙂

Thank you and keep safe

LeylaG
Level 2
4 of 4

@Wappeyau15 Thanks for the detailed information 👍

 

I wish you a nice weekend 🙂

 

Take Care

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!
A like always brings a smile 😄 Don't forget to accept helpful solutions
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