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Telephone Firmware Update

Novice
1 of 2

I have a Swisscom HD Telephone Zermatt and I am a Swisscom Fixed Network customer. The phone indicates there is a new Firmware update (currently vH029). I click OK to install the update, but the progress bar is stuck at about 1/3. It has been this way for weeks. Any suggestions? 

1 Comment
Community Manager
2 of 2

Hello @WharfRat77

 

Is the last firmware installed now ?

 

The update takes about 20 minutes to complete.

 

If the bar continues to stuck, you can force the update manually.

 

Go in the Menu > Settings > Advanced settings > Device info > Update

 

Hope it helps!

 

 

 

 

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