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No Voice on incoming calls / unable to call outbound

Novice
1 of 2

Since June 2019 I have lot of troubles with Swisscom Services. Now I have problems with fixed line phone. Very often a caller reports that my phone is busy, although I get only one ringing tone. In addition, when anybody calls my fixed line telephone, it rings - when I want to accept the call, I do not hear any voice - caller reports the he was hearing me. When I want to call back, telephone rings - if caller answers I do still to hear any voice.

 

VERY INSATISFACTORY SERVICE FROM A SERVICE PROVIDER SUCH AS SWISSCOM !!!!! It seems Swisscom is at the loss of technical knowledge - probably best to with service provider !!!!!!

1 Comment
Super User
2 of 2

Restart your router and fixed phone.