Mitel 6863i

  • Hello,

    Has anyone ever successfully configured a Mitel IP telephone (preferably 6863i) on the Swisscom Anschluss?

    Search documents and tips.

    Thank you

    Christian

    Show original language (German)

    Would you like to operate on a Centro Business or on a Swisscom INternetbox?

    With “external” SIP credentials you can see:

    [https://www.swisscom.ch/de/privatkunden/hilfe/festnetz/sip-credentials.html#T=557bd047-68f0-4f83-88e1-1d719b26592e&TS=pH0-FYopTcn7Slk51W0HWoNdwBu8Xw4IghdINrXClR4] (https://www.swisscom.ch/de/privatkunden/hilfe/festnetz/sip-credentials.html#T=557bd047-68f0-4f83-88e1-1d719b26592e&TS=pH0-FYopTcn7Slk51W0HWoNdwBu8Xw4IghdINrXClR4)

    With local SIP credentials on the Internet box you can see:

    https://www.swisscom.ch/de/privatkunden/hilfe/festnetz/sip.html

    EDIT:

    I found this in the Digitec forum:

    Compact instructions:

    Swisscom (local IP telephony access data) -> Mitel (Line 1):
    Login Name -> Authentication Name
    Login password -> Password
    Internal -> Phone Number
    Private -> Screen Name
    Remaining fields in Basic SIP Authentication Settings empty
    Internal IP of the Swisscom router -> Proxy Server, Outbound Proxy Server, Registrar Server
    5060 (port number) -> Proxy Port, Outbound Proxy Port, Registrar Port
    3600 -> Registration Period
    Remaining fields in Basic SIP Network Settings set to 0.0.0.0 or 0, Conference Server URI empty
    Remaining fields at standard

    My two Mitel phones work with this. I have two lines from Swisscom. Both phones ring when there are incoming calls on both numbers. They use the line light or ringtone to indicate which number is being called. I have defined 4 connections on the Swisscom router (a Anschluss for each telephone and each of my numbers). For outgoing calls you can choose which number you use to go out.

    You can talk to each other internally, although that wasn’t a requirement.

    [https://www.digitec.ch/de/s1/QuestionAndAnswer/will-this-phone-be-compatible-with-the-new-swisscom-internet-box-as-they-close-their-analogue-connec -70417] (https://www.digitec.ch/de/s1/QuestionAndAnswer/will-this-phone-be-compatible-with-the-new-swisscom-internet-box-as-they-close-their-analogue-connec -70417)

    Show original language (German)

    ….keep on rockin'

    9 days later
    5 days later

    Hello @POGO 1104,

    the instructions sound somehow logical. Unfortunately the phone always shows “no service”.

    By the internal IP of the Swisscom Box is meant the IP of the application part of the box or the IP with which it functions as a gateway? However, both don’t work.

    Do you have another tip? Does the Swisscom Box have a logging function where I can take a look?

    Thanks and greetings

    Christian

    Show original language (German)