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Update your Bluewin e-mail settings now

Community Manager
1 of 4

In the next 4 weeks, you may receive an e-mail from This e-mail is about your protection! (E-mail subject: Update your e-mail settings within the next 14 days)

In order to provide better protection to all customers in the future, from the end of June onwards, Swisscom will only authorise the sending of encrypted e-mail. This will allow us to provide customers with better protection from fraudulent e-mail correspondence.

Check the e-mail settings on all your devices (incl. mobile devices) and adjust these where necessary. If you do not do so, you will no longer be able to send e-mail from your e-mail account from the end of June.

All the information you need to update your e-mail account settings with just a few clicks can be found at

Ich bin Swisscom Mitarbeiter und arbeite im Bereich Social Media und Community Management.
2 of 4

Not working for me in mac Mail app! I followed ALL the steps given to configure the account as needed, but authentication is not working. Any clue?

Community Manager
3 of 4

Hello @lizzie


I invite you to contact us by phone at 0800 800 800 800, Monday to Sunday from 08h00 to 20h00, in order to put you through a specialist who will assist you.


Have a nice afternoon

Un like fait toujours plaisir ;) Une réponse t'a aidé? -> ✅ Accepte-la comme solution!
4 of 4

Hello, turns out the new bluewin email requirements do not work with the present version of the Mac Mail app.