When I reply to an email, special characters which were correctly shown in the subject line are not reproduced correctly in the reply but in old HTML code. For example: Re: along the lines of your theme about Apple pretending to be "good guys" The " quotes marks in the incoming mail appear as " in the reply. Why?
as you might now, is the " the Encoded String for the typical Apostrophe.
In some cases this error might occur if the Device-Language does not use the ASCII-Table - e.g. Japanese based-Systems.
This could be also the case if the messaging-partner uses software, which does not support the ASCII-Table directly.
Mostly it depends on System-Language or Device and Software.
Thanks, but that doesn't resolve the problem. The special characters appear correctly in the Subject line in incoming emails but when I Reply to or Forward the message the HTML code appears. How can Swisscom software read the symbols correctly in incoming mail but not on outgoing?