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How to create a safe email list on Bluewin

MHB
Level 1
Level 1
1 of 3

Greetings, replies from one of my email recipients always goes to my spam folder.  That person has requested that I add their address to my email "safe list". Can you please explain where I can find this safe list and how I can include emails in it? Grateful for your assistance on this. Thank you.

ACCEPTED SOLUTION 1

Accepted Solutions
Black Mamba
Super User
2 of 3

@MHB 

 

Spam filtering does not react to individual feedback, but rather statistically.

 

Unfortunately the Webmail knows the black-list, but not the white-list which would allow not to spam a specific sender. Having the name in the contacts doesn't work.

 

So you have to say several times that it is not spam to have an effect.

2 Comments 2
Black Mamba
Super User
2 of 3

@MHB 

 

Spam filtering does not react to individual feedback, but rather statistically.

 

Unfortunately the Webmail knows the black-list, but not the white-list which would allow not to spam a specific sender. Having the name in the contacts doesn't work.

 

So you have to say several times that it is not spam to have an effect.

MHB
Level 1
Level 1
3 of 3

Well noted. Thank you!

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