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Fed up with Email

Novice
1 of 3

I can no longer send any email on any apple device with Bluewin. I have no problems with any other email accounts I have but with Bluewin there is one symptom:

the user name and password seems to go blank on outgoing server, even though I have given it in and saved it.

 

I have tried the wizard to reconfigure which seemed to install fine on Iphone and yet it does not even pick up incoming mails, which it does when manually configuring

Tried the assistant on the macbook and also no joy.


Sort this out Bluewin please

2 Comments
Community Manager
2 of 3

Hello @russellwar

 

Try to delete your accounts from your devices and install it again. 

 

You can find the manual setup here: http://bit.ly/2tEMKHX

 

If needed, change the password of your e-mail address in your Customer Center under "Settings & services", "E-Mail", "Settings".

 

Hope it helps!

 

 

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Novice
3 of 3

@LeylaG

Unfortunately I have already done this many times with no success.

Even better, the automatic setting that came via an SMS through the website have been installed as an account profile on my Iphone that CAN NOT BE DELETED! 

I would upload some photos to show you but the inset photo part of this forum makes no sense either......