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Email goes to spam

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Level 1
1 of 3

How can I identify some domain blocked from bluewin.ch

 

For   example, abc.com is available in email header, body or footer,

This email goes to spam.

 

When I remove this domain, it goes to inbox.

 

How can I fix this issue ?

ACCEPTED SOLUTION 1

Accepted Solutions
Swisscom
3 of 3

Hello Piostauppi27,

 

What you describe is an unfortunate result of Spam proliferation. Spam control systems use databases, algorithms and users' feedbacks. Sometimes even legitimate domain names get a bad reputation due to numerous e-mail users complaints worldwide. This happens for example if a company uses an obsolete mailing list.

 

As a bluewin webmail user you can signal this e-mail as non-spam. You can also ask the domain name owner to contact Swisscom (only for domain owners):

https://postmaster.bluewin.ch

 

Cordially, 

 

 

 

Ich arbeite bei Swisscom im Bereich Produkt Management
2 Comments 2
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Super User
2 of 3

@Piostauppi27 

 

some domains are automatically blocked on Swisscom mail servers or by other operators / intermediaries

on the other hand it is possible to block unwanted domains via Webmail or other external mail

 

to check whether a site has been blacklisted by Swisscom
Enter a URL address and check its status

 

to report that Swisscom / Internet Guard is wrongly preventing access to your site, use the following form
Internet Guard: Notify us of a safe website

 

Meilleures salutations de la Communauté francophone

Customers help customers

Swisscom
3 of 3

Hello Piostauppi27,

 

What you describe is an unfortunate result of Spam proliferation. Spam control systems use databases, algorithms and users' feedbacks. Sometimes even legitimate domain names get a bad reputation due to numerous e-mail users complaints worldwide. This happens for example if a company uses an obsolete mailing list.

 

As a bluewin webmail user you can signal this e-mail as non-spam. You can also ask the domain name owner to contact Swisscom (only for domain owners):

https://postmaster.bluewin.ch

 

Cordially, 

 

 

 

Ich arbeite bei Swisscom im Bereich Produkt Management
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