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Email goes to spam

Level 1
1 of 3

How can I identify some domain blocked from


For   example, is available in email header, body or footer,

This email goes to spam.


When I remove this domain, it goes to inbox.


How can I fix this issue ?

2 Comments 2
Super User
2 of 3



some domains are automatically blocked on Swisscom mail servers or by other operators / intermediaries

on the other hand it is possible to block unwanted domains via Webmail or other external mail


to check whether a site has been blacklisted by Swisscom
Enter a URL address and check its status


to report that Swisscom / Internet Guard is wrongly preventing access to your site, use the following form
Internet Guard: Notify us of a safe website


Meilleures salutations de la Communauté francophone

Customers help customers

3 of 3

Hello Piostauppi27,


What you describe is an unfortunate result of Spam proliferation. Spam control systems use databases, algorithms and users' feedbacks. Sometimes even legitimate domain names get a bad reputation due to numerous e-mail users complaints worldwide. This happens for example if a company uses an obsolete mailing list.


As a bluewin webmail user you can signal this e-mail as non-spam. You can also ask the domain name owner to contact Swisscom (only for domain owners):






Ich arbeite bei Swisscom im Bereich Produkt Management
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