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E-mail account freezes

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1 of 4

When opening e-mail and even when it is already open, it often freezes with the message "Error during list messages operation".   It usually takes about 20-30 seconds to unfreeze.   Can anyone tell me how to fix the problem?

Many thanks.

3 Comments
Community Manager
2 of 4

Hello @SwissExpatOverseas

 

There is no announced outage regarding the Webmail.

 

Do you check your emails directly from the Webmail?

 

Have you tried to delete the cache and cookies or try with another browser?

 

 

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!
3 of 4

Thanks for your reply, and yes I always open e-mails directly on Webmail, and the problem is still there after clearing cache and cookies and switching to another browser.

Community Manager
4 of 4

Thank you for your feedback.

 

I forwarded your request to our technical support. 

 

We will contact you shortly.

 

Have a nice afternoon

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!