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Bluewin IMAP Error

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Novice
1 of 4

Since yesterday, when I try and log into my  Bluewin account usining Outlook (as normal), I get the following error:-

 

"Your IMAP Server closed the connection"

disconnecting
 Protocol: IMAP
 Server: imap.bluewin.ch
 Port: 143
 Error Code: 0x800CCCDD

 

Is this because I just moved abroad because, when I returned my Bluewin TV kit, I was asked if I wanted to keep my email and I said yes, because I need time to switch email addresses but was told I could keep it so did not plan?

 

Also, because I moved abroad, I cannot ask for a call back because the web form only accepts Swiss numbers 😞

 

 

MOST HELPFUL ANSWER

Accepted Solutions
Community Manager
2 of 4

Hello @

 

I noticed you called our customer service yesterday and that your e-mail address is active again.

 

Sorry for the inconvenience this may have caused.

 

All the best,

 

 

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!
3 Comments
Community Manager
2 of 4

Hello @

 

I noticed you called our customer service yesterday and that your e-mail address is active again.

 

Sorry for the inconvenience this may have caused.

 

All the best,

 

 

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!
Novice
3 of 4

Hello Leyla,

 

Thank you for your reply and to you and your colleagues for fixing the issue.  I confirm my email account is working again.

 

Kind Regards,

 

Craig.

Novice
4 of 4

per favore voglio una risposta in italiano o francese.

grazie