The My Swisscom Customer Center now features large tiles and a streamlined mobile area. To help you feel at home right away, we are answering your FAQs here.
Where do I access Docsafe, Academy courses and Priorité?
Docsafe, Academy courses and Priorité are not currently linked in the Customer Center. Swisscom is working hard to reintegrate these services. Until this is resolved, please access these services directly via the following links:
2. Scroll down and click on the Swisscom TV subscription tile.
3. Click on “Settings & Services”.
4. You can then sort your Swisscom TV radio channels etc.
Why the new design?
Swisscom is bringing the design and functions of the My Swisscom Customer Center in line with current standards. Moreover, it is important to make the Customer Center accessible to everyone by following the guidelines for barrier-free website content. The new tiles have therefore been designed to be large and clear. The content adapts to the screen size or zoom factor.
Do you have further questions or feedback about the new Customer Center? Leave your comment below. Our experts will be pleased to respond to you.
P.S. Sign in with your Swisscom Login and add a display name to your profile to use the comment function. Log in now