Help article setting options for new webmail (PC)

I have written a help article for webmail here, where various setting options are summarized. Important, I am not a Swisscom employee and have written this article voluntarily in the hope of being able to help other customers. So gossiping about the new webmail here is unfair. However, questions and suggestions are welcome.

1. Switch between different addresses

To switch between different addresses, click on the profile button at the top right. In my example this is now an image. But that can also be 1 or 2 letters. The other addresses are listed at the bottom.

Workspace 1_2293.png

2. Mark and delete multiple emails

There are various solutions for selecting multiple emails

- Hold down CTRL and select the emails individually. Ideal if you want to select individual emails in your inbox.

- Hold down Shift and click on the first or last email. This way an entire block is marked.

- Activate checkboxes. To do this, click on the gear and then select control fields below like I did (importantly, you can only choose one option here)

Checkboxen.png

With DEL you can now delete the emails. You can also move the emails to an archive folder using drag and drop. Important the archive does not relieve storage space, but only serves to provide clarity within the actively managed mail folders.

3. Show date and time

To display the date and time of the emails, click on the gear and then select All Settings at the top:

All Settings.png

In the new window, open the Reading section by clicking on the box:

Workspace 1_2298.png

Now you will find various options:

Workspace 1_2297.png

Here you can now activate and deactivate the desired option(s). In the box (framed in red by me) you can see a preview of what it will look like in webmail.

4. Show message size

To display the message size of the emails, click on the gear and then select All Settings at the top:

All Settings.png

Now you will find various options:

Workspace 1_2297.png

Here you can now activate and deactivate the desired option(s). In the box (framed in red by me) you can see a preview of what it will look like in webmail.

5. Disable text preview:

To deactivate the text preview, click on the gear and then select All Settings at the top:

All Settings.png

Now you will find various options:

Workspace 1_2297.png

Here you can now activate and deactivate the desired option(s). In the box (framed in red by me) you can see a preview of what it will look like in webmail. In my example, text preview is already disabled.

6. Copy address books:

In the new webmail, each address has its own address book. However, you can easily export the address book of one address and import it again for another address.

First, exporting:

  1. Open the address book by clicking on the corresponding icon in webmail => Workspace 1_2305.png
  2. Select the desired address book on the left (collected addresses or contacts)
  3. Press the icon…
  4. Select Export
  5. Click export
  6. Save vcf file to computer

And then importing:

  1. Open the address book by clicking on the corresponding icon in webmail => Workspace 1_2305.png
  2. Select the desired address book on the left (collected addresses or contacts)
  3. Press the icon…
  4. Select Import
  5. Select upload file
  6. Select the corresponding vcf file on the PC
  7. Select Import
  8. The actual import can then take a few moments
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@Keutheuchie72

With 5 email addresses you are no longer an occasional user and are therefore on the wrong platform for web email anyway.

You can go straight to the solution here:

https://www.thunderbird.net/de/

Apart from the parallel management of several mailboxes, a real mail program also has many other advantages.

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Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom

@Keutheuchie72

Your post here doesn’t help other users at all!!! We can’t change it either. We are just customers like you and, as you can see, we are currently doing a lot of work here on a voluntary basis, especially because of the email issue. That was just mentioned in passing. This is not a given. In addition to webmail, you can also use a mail client, which is much better anyway, especially if you have multiple addresses.

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Great, Werner, those are really platitudes! Everyone knows Thunderbird (another great solution…) I still decide for myself which platform is right for me. And the old version of webmail was definitely worlds better than the new one.

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@Keutheuchie72 wrote:

Great, Werner, those are really platitudes! Everyone knows Thunderbird (another great solution…) I still decide for myself which platform is right for me. And the old version of webmail was definitely worlds better than the new one.


What kind of answer do you expect now in the customer forum? This won’t be the case, oh yes… you wrote something here… from tomorrow the old webmail will be available again. Who knows Thunderbird? Most of them don’t!!! We cannot know how advanced a user is here. Over 95% of the questioners here are not knowledgeable at all. But if you don’t need or want to accept help, but just want to vent your frustration, then go ahead. The email topic is full of things that have just become boring. What is certain, however, is that it is definitely not a solution.

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