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Unable to See or View Teleclub NOW on TV but can on iPad App?

Contributor
1 of 2

Hi,

 

For some reason Teleclub NOW does not appear on my Swisscom TV Box. I can use it on the iPad App and beam via Airplay to Apple TV but when I hit Premium button on remote no Teleclub NOW appears. I have subscriptions to various Teleclub channels though.

 

Any ideas?

 

Mark

Edited
1 Comment
Expert
2 of 2

Hi @EmmettenGooner ,

Could it be that you have removed these channels from your TV list? Maybe you did this once when you weren't subscribing to the service...

 

You can change your current channel list at https://www1.swisscom.ch/tv/online/app/TVChannels or create a new one right away.

 

If this is not the case, I would advise you to briefly call the hotline and ask - there may be a problem with your subscription; the free phone number is 0800 800 800.

 

Greetings,
Dominik

Viele Wege führen zum Ziel - wenn dir meine Antwort gefällt, drück doch auf den Daumen - wenn sie dein Problem gelöst hat, drück auf das häckchen.
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