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No synchronization of Contacts

Community Manager
1 of 5

I am using (the quite disappointing) Business Communication app (22.7.16) on PC, laptop and mobile phone. Why are, for example, not Contacts being synchronized over all units?


4 Comments 4
Black Mamba
Community Manager
2 of 5

please specify that contact apps do not synchronize correctly

for example the app for Google Contacts
Swisscom cannot say how another application will be linked to ours. In this case, we recommend that you contact the manufacturer of the Google Contacts app.

see the post on the  German Community

Telefonnummern aus Google Contacts mit Business Comm App möglich?


Meilleures salutations de la Communauté francophone

Customers help customers

Community Manager
3 of 5



I am referring to the Contacts tab in BC which I normally update manually.


My question is simply; as the call history is synchronized over various units, why not also Contacts?


Hopefully the linked document displays the issue.


Many thanks 

Black Mamba
Community Manager
4 of 5

directly insert the image in the post thank you


for targeted and professional help on BC contact the commercial customer hotline

or SME-Contact for your requests & complaints

Community Manager
5 of 5

Hello @jumaa_1


Do you have any idea?


Thank you

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