is it posible to quit the contract because swiss com did not deliverd teh speed they offer?

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Novice
Message 1 of 2

PLease helo, I dont speak french and am bad with all this internat sites..I  signup for the infinity and the speed I get on my internet is like 1 mega to download...not able to watch videas not able to dowload movies, not even skype properly.

CaWhere can I ask for my money back...I mean in my contract they say they will at least gaurantee some minimum spees???

1 REPLY
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Super User
Message 2 of 2

nope...speed is never garantied in Switzerland.

 

I recommand that you call Swisscom and explain the situation.

 

they are very friendly and helpful

 

0800 800 800