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Switch form Vivo Libero to DSL Infinity

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Level 1
1 of 2
Currently I'm subscribed to Vivo Libero **** and I would like to cancel TV subscription and switch to DSL Infinity 20 mbit.

I can not switch subscription in Customer Center online and staff at Swisscomshop in Basel failed to do it either.

Funny moment - trying to contact support team through web form on swisscom site brings you a nice 404 error as soon as you fill out the form and push Send button.
1 Comment
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Level 5
2 of 2

Hi Blofelds_cat

 

Thank you for your contribution. We would be glad to check the situation.

You can reach us by chat.

The chat is open from Monday to Friday (8 to 10 pm) and on weekends (10 to 2 pm)

 

Best wishes

MichelleG

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