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Reliability and service

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Level 1
1 of 2

Does Swisscom actually have customer service? Since switching from Cablecom about a year ago we have had nothing but problems. Now once again, our internet and TV are off for two+ days and no one seems to care or help. Has anyone found a solution to this? Thanks.

1 Comment
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Level 2
2 of 2

Dear hjcustomer

 

Thank you for your message. Is your problem already solved? If not, please send me your phone number by private message. I will check your access and give you feedback. 

 

Kind regards

MatthiasM

Swisscom

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Customer Care Support (Mobile & Fixnet)
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