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OSX 10.9 Mavericks and Bluewin Mail

Highlighted
Level 3
1 of 12

Hi,

I am testing OS X 10.9 (Mavericks) and the latest build (13A558) seems to have broken down Bluewin in Mail.

I have tried to reconfigure Bluewin using Swisscom Quick Help, but to no avail. It keeps asking for the password (which is correct, as I use to access all my Bluewin services) and it does not update the content of the mailbox.

 

Anyone else with similar problems?

 

Cheers

MOST HELPFUL ANSWER

Accepted Solutions
Highlighted
Level 3
12 of 12

PROBLEM SOLVED!!!!

 

Bluewin requires a different password for email than the one used to access the main Swisscom Login. When I uopdated to Mavericks DP6 iCluld Keycahin was reset, and there the original password was stored. All my later attempts were made using the WRONG password.

 

Sorry (blush)

11 Comments
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Super User
2 of 12

nope, still waiting for the official release.

 

Did you check the imap / pop settings if they are correct?

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Level 3
3 of 12

Yes, I checked the IMAP and SMTP params very carefully. I will give it a try with POP, but I have the impression it is an auth problem. I will try to see if I can trace the communication exchange between trhe client (Mail) and Swisscom servers.

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Super User
4 of 12
Verify the user name which should afaik the mail address
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Level 3
5 of 12

Yes, I have checked everything. Actually it was working up to the latest Mavericks build (Developer's Preview 5), but the update to DP6 seems to have broken something somewhere. I need to discover if I can intercept the communicatiuon between the mail client and server to discover what's going wrong. Else leave this task to Swisscom once Mavericks will be released this Fall.

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Level 3
6 of 12

Hi, I have installed a packet sniffer and I can post the report. I am no big expert, but it seems that there's a problem with a TCP DUP and then the connection to the server is lost. Is this something I should report as a bug to Apple, or is it something tied to the bluewin servers?screenshot_tcpdump

Highlighted
Level 3
7 of 12

Some more info:

 

* OK IMAP4 PROXY server ready
1.1 CAPABILITY
* CAPABILITY IMAP4rev1 UIDPLUS IDLE LOGIN-REFERRALS NAMESPACE QUOTA CHILDREN AUTH=CRAM-MD5 AUTH=PLAIN
1.1 OK capabilities listed
2.1 AUTHENTICATE PLAIN
+ go ahead
[... ciphers deleted ...]
2.1 NO ERROR 119 invalid user or password err 30

 

The error is wrong user or pass, but I am 100% sure that's the same one I am using to log in to SwisscomTV, to Bluewin webmail etc etc. I am yet worndering why it says AUTH=CRAM-MD5, it should just be "password"

Highlighted
Level 3
8 of 12
ok, that's a "capability", but authentication is "plain".
Highlighted
Level 3
9 of 12

And finally have a look at this:

MAC-2886-aer-2:~ andrea$ telnet pop.bluewin.ch 110

Trying 195.186.99.42...

Connected to pop.bluewin.ch.

Escape character is '^]'.

+OK POP3 PROXY server ready

user xxxxxxx

+OK Password required

pass **********

list

-ERR [AUTH] invalid user or password

Connection closed by foreign host.

 

I am TOTALLY sure that the username and password are CORRECT (I have removed them from the listing above, but they were in clear over telnet), and still I am kicked out

 

Highlighted
Level 3
10 of 12
And this happens from any OS, not just Mavericks
Highlighted
Level 3
11 of 12

Same problems with IMAP too:

 

telnet imap.bluewin.ch imap

Trying 195.186.99.40...

Connected to imap.bluewin.ch.

Escape character is '^]'.

* OK IMAP4 PROXY server ready

a1 LOGIN <myusername> <mypass>

* BYE disconnecting

a1 NO invalid user or password

Connection closed by foreign host.

 

And what's really strange is that connecting to Bluewin mail from my iPhone works fine.

Highlighted
Level 3
12 of 12

PROBLEM SOLVED!!!!

 

Bluewin requires a different password for email than the one used to access the main Swisscom Login. When I uopdated to Mavericks DP6 iCluld Keycahin was reset, and there the original password was stored. All my later attempts were made using the WRONG password.

 

Sorry (blush)

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